Privacy Policy

At Northlight Sale Store, we believe that creating magical Christmas memories should be effortless from start to finish. Your privacy is an essential part of that experience, and we are committed to protecting your personal information with the same care and joy we put into our holiday decorations.

1. Information We Collect

To provide you with a seamless shopping experience for our Advent Calendars, Alpine Trees, Angels, and other festive items, we collect the following information:

• Personal Information: Name, email address, shipping address, and phone number when you place an order
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed through secure payment gateways
• Browsing Information: Products you view, items added to your cart, and browsing patterns on our site
• Technical Information: IP address, browser type, device information, and operating system
• Communication Data: Any correspondence with our customer service team

2. How We Use Your Information

We use your information to create the magical Christmas shopping experience you expect from Northlight Sale Store:

• Process your orders for Artificial Christmas Trees, Animated & Musical decorations, and other holiday items
• Provide customer support and respond to your inquiries about products like Candle Rings or Battery Operated decorations
• Send order confirmations, shipping notifications, and delivery updates
• Improve our website and product offerings based on customer preferences
• Prevent fraud and ensure the security of our payment systems
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your trust and only share your information in the following circumstances:

• Service Providers: We work with trusted partners for payment processing, shipping, and website operations who are bound by confidentiality agreements
• Legal Requirements: We may disclose information when required by law or to protect our rights, customers, or the public
• Business Transfers: In the event of a merger or sale, customer information may be transferred to the new owners
• International Transfers: As we serve customers globally (excluding some areas in Asia and remote locations), your data may be processed outside your country of residence

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is as important to us as the quality of our Artificial Garland and Angels:

• We implement industry-standard encryption technology to protect your data during transmission
• Payment information is processed through secure gateways and is not stored on our servers
• We retain personal information only as long as necessary to fulfill the purposes outlined in this policy
• Regular security assessments help us maintain the integrity of our systems

5. Your Rights and Choices

You have control over your personal information:

• Access: You can request details of the personal information we hold about you
• Correction: You may update or correct your account information at any time
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Marketing Communications: You may opt-out of marketing emails at any time using the unsubscribe link
• Account: You can create, modify, or delete your account on our website

Please note that orders can only be modified or cancelled within 2 hours of placement, as stated in our terms.

6. Cookies and Tracking Technologies

To make your browsing experience as joyful as our Animated & Musical decorations, we use cookies and similar technologies:

• Essential Cookies: Required for basic site functionality, such as adding items to your cart
• Analytical Cookies: Help us understand how customers interact with our website
• Preference Cookies: Remember your settings and preferences for future visits
• Advertising Cookies: Allow us to show you relevant products you might enjoy

You can manage your cookie preferences through your browser settings. However, disabling some cookies may affect your shopping experience.

7. International Data Transfers

As we serve Christmas enthusiasts worldwide (excluding some areas in Asia and remote locations), your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

8. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting Northlight Sale Store with your holiday shopping. We’re committed to protecting your privacy while helping you create a holiday season filled with joy and sparkle!